In his first book, Fight or Flight, Dr. Andrew Young gave readers an up-close-and-personal look into the lives and work of police crisis/hostage negotiators through riveting accounts from his own experiences of tense and potentially tragic encounters with desperate, disturbed, and/or suicidal individuals. His new book, When Every Word Counts, continues in the same vein with an additional set of "you are there" personal stories from the frontlines of crisis/hostage negotiation. Passion and compassion lie at the heart of these stories; Dr. Young vividly illustrates not only the passion that l When Every Word Counts - Andrew T. Young od authora Andrew T. Young a nakladatelství za skvělé ceny na e-shopu Martinus. cz.