Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI's hostage negotiator program, lays out the critical elements that are required for a successful encounter with a hostage taker or other malfeasant. This book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discu Psychological Aspects of Crisis Negotiation - Thomas Strentz od authora Thomas Strentz a nakladatelství za skvělé ceny na e-shopu Martinus. cz.