Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U. S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean—today's major quality improvement initiatives—explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailin Lean Six Sigma for Service - Michael George od authora Michael George a nakladatelství za skvělé ceny na e-shopu Martinus. cz.
| Autor |
Michael George |
| Jazyk |
anglický |
| Počet stran |
300 |
| Rok vydání |
2003 |
| Typ |
filmy |
| Nakladatelství |
McGraw-Hill |
