The 5th Edition of this classic text presents a user-friendly resource for practicing negotiators and a ready reference for courses in crisis management in criminal justice, psychology, and criminology programs. The new edition has added summary bullet points for easy reference when negotiators are in the field, a review of the literature since the last edition appeared, a discussion of the strategic planning process involved in high-risk negotiation incidents focused clearly on the critical questions negotiators need to ask themselves about a high-risk incident, and a practical applied Crisis Negotiations - Michael J. McMains, Wayman C. Mullins od authora Michael J. McMains, Wayman C. Mullins a nakladatelství za skvělé ceny na e-shopu Martinus. cz.