Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. As it is key to stand out in the services offered in addition to these products. A focus on the customer experience is needed. A lot of companies realize this, but only few manage to be successful. They understand the theory and the process to get there, but what they lack are concrete tools to bring the theory into practice. CEX SELLS is the inspiration book for companies that want to deliver distinctive customer experiences in order to achieve their b CEX Sells - Beate van Dongen Crombags od authora Beate van Dongen Crombags a nakladatelství za skvělé ceny na e-shopu Martinus. cz.
| Autor |
Beate van Dongen Crombags |
| Jazyk |
anglický |
| Počet stran |
176 |
| Rok vydání |
2017 |
| Typ |
filmy |
| Nakladatelství |
BIS |
